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Update your navigation device
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- Your device model
- Available updates
- Recommended update steps
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- Troubleshooting guidance
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Login with your TomTom account to see available updates and the steps to update your device.
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Steps for updating: {device_name}, this device updates using Wi-Fi connection
Steps for updating: {device_name}, this device updates using MyDrive Connect
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Software update
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Map updates
Speed Camera updates
POI update:
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Device update guides
Guias de resolução de problemas
Linking a device to your account (Wi-Fi® and MyDrive Connect)
Linking your navigation device to your TomTom account (TomTom HOME)
Updating your device using Wi-Fi
No maps available (Wi-Fi® devices)
Updating your device using MyDrive Connect
No maps available (MyDrive Connect)
Device not connecting to computer (MyDrive Connect)
Updating the software on your navigation device (TomTom HOME)
Updating your device using Wi-Fi®
https://supportsandbox.tomtom.com/hc/articles/18124641440402
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Updating your device using MyDrive Connect
https://supportsandbox.tomtom.com/hc/articles/18124808716562
Update failed using MyDrive Connect
https://supportsandbox.tomtom.com/hc/articles/18125824380818
Map updates appear stuck in MyDrive Connect
https://supportsandbox.tomtom.com/hc/articles/36727966759058
Updating your map using TomTom HOME
https://supportsandbox.tomtom.com/hc/articles/36727966759058
Updating the map of your in-dash navigation device
https://supportsandbox.tomtom.com/hc/articles/18125014206226
Installing a map on empty memory card (TomTom HOME)
https://supportsandbox.tomtom.com/hc/articles/18128275664402
Linking a device to your account
https://supportsandbox.tomtom.com/hc/articles/36728086503698
Linking your navigation device to your TomTom account (TomTom HOME)
https://supportsandbox.tomtom.com/hc/articles/18128866822418
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Nenhum mapa disponível (equipamentos Wi-Fi®)
https://supportsandbox.tomtom.com/hc/articles/18124963100562
Equipamento de navegação não consegue ligar ao Wi-Fi®
https://supportsandbox.tomtom.com/hc/articles/36727968047762
Error: Oops, there's a problem with connecting to TomTom Services
https://supportsandbox.tomtom.com/hc/articles/18125564987410
No maps available (MyDrive Connect)
https://supportsandbox.tomtom.com/hc/articles/18124789016978
Device not connecting to computer (MyDrive Connect)
https://supportsandbox.tomtom.com/hc/articles/18124630483986
MyDrive Connect not displaying or starting correctly after update
https://supportsandbox.tomtom.com/hc/articles/18129167008402
Navigation device not connecting to computer (TomTom HOME)
https://supportsandbox.tomtom.com/hc/articles/18124373483154
No maps found (TomTom HOME)
https://supportsandbox.tomtom.com/hc/articles/18123876190226
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